Be Exceptional

Master the Five Traits that Set Extraordinary People Apart Joe Navarro spent a quarter century with the FBI, pursuing spies and other dangerous criminals across the globe. In his line of work, successful leadership was quite literally a matter of life or death. Now he brings his hard-earned lessons to you. Be Exceptional distills a lifetime of experience into five principles that outstanding individuals live by: • Action: Build sharedpurpose and lead by example. • Psychological comfort: Discover the secret ingredient of exceptional individuals. • Self-mastery: To lead others, you must first demonstrate that you can lead yourself. • Observation: Apply the same techniques used by the FBI to quickly and accurately assess any situation. • Communication: Harness the power of verbal and nonverbal interaction to persuade, motivate, and inspire. Be Exceptional is the culmination of Joe Navarro’s decades spent analyzing human behavior, conducting more than 10,000 interviews in the field, and making high-stakes behavioral assessments. Drawing upon case studies from history, compelling firsthand accounts from Navarro’s FBI career, and cutting-edge Science on nonverbal communication and persuasion, this is a new type of leadership book, one that will have the power to transform for years to come. FBI Special Agent (r) is widely regarded as one of the world’s leading experts in nonverbal communication. He is the bestselling author of five books, which together have sold more than a million copies and have been translated into dozens of languages.